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Writer's pictureHenry Henry

Why is my printer not printing black when the ink is full?

People are obsessed with HP printers. Once you start using an HP printer, you cannot go back. This is because of low ink costs and unbeatable print quality. HP printers deliver high-quality and sharp-looking prints. The photos have a natural-looking color which is undoubted of top-notch quality. But if you note that your Hp printer not printing black, this issue might occur for several reasons. Some common reasons for that are errors in printing calibration, malfunction in cartridge tapes, dirty cartridges, and outdated printer drivers. Here is how you can solve this problem quickly.


Reasons for the HP printer, not printing black:

  • Weak connection

  • Loose wire

  • Loose USB cable

  • Printer sleep mode activated

  • Paper-jam issue

  • An empty paper tray

  • Virus attack

  • Malware attack

  • Corrupt printer drivers and software.

Troubleshooting Methods:


Solution 1:


Update Printer Drivers


Method 1


  • Go to the HP drivers download website.

  • Then choose your printer model as well as the operating system

  • Then click on the result title.

  • After that, click on Download.

  • Then double-click on the downloaded .exe file.

  • Follow the on-screen instructions to complete the process.


Method 2


  • First of all, install Driver Easy.

  • Then Run Driver Easy

  • After that, click on the Scan Now button. It will scan your computer and detect problem drivers.

  • Then click on Update All to automatically install the correct version of all drivers.


Solution 2:


Clean the Dirty Cartridges


With heavy usage, the printer’s cartridge might become dirty, preventing the device from printing black ink. So, take out the cartridge from the printer. Then take a cotton swab and clean it gently and slowly to solve the issue of Hp printer not printing black but has ink. You can also clean the printer drums in the same procedure.


Solution 3:


Observe & Eliminate Cartridge Tape


A plastic cover will stop the ink from spilling out whenever you buy a new cartridge. And many users unwrap the new cartridges and insert them into their printing issues. So make sure you remove the tape from the new cartridge before inserting it into the cartridge slot. And if you have inserted the cartridge, please take it out and check. Hopefully, this will resolve the problem.

Hopefully, the steps mentioned above will help your printer return to normal and start printing black. Lastly, if nothing solves My printer is not printing black ink, you can always contact the customer support team when you need help, as they’re experts on matters like this.

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