Going by the technical failures, the Canon MX490 offline error message is nothing but a fragile technical error, which can easily be resolved with a proper troubleshooting check-up. However, if not, then this guide eventually helps you out.
Here, in this post, we’ve rounded up the possible causes that could be responsible for Canon MX490 printer offline error and the troubleshooting methods you must get passed through to eliminate the error.
Possible Causes to Get Canon MX490 Printer Offline Error
Your printer may have stuck with the Print Spooler service.
Using Outdated Canon printer drivers.
Loose wire or USB cable.
Empty paper tray.
Printer drivers not supporting new Windows.
Virus or Malware attack.
Guidelines to Troubleshoot Canon MX490 Series Printer Offline Error
Here’re some of the troubleshooting guidelines that you should try out to fix such a Canon MX490 printer offline error.
Step 1: First, you must check all the wires or cables associated with the Canon printer.
Step 2: Check the Paper tray of your printer as there may be a chance of getting it empty.
Step 3: Restart the printer spooler service as it manages all the print jobs that are sent to the printer. Doing so will most probably resolve such Canon PIXMA MX490 wireless inkjet printer offline error.
Step 4: When you try connecting Canon MX490 printer to WiFi network and are getting the offline error on display, make sure to check the installed drivers, whether they’re up-to-date.
Step 5: While proceeding through the printing service, if you’re happened to face the offline status suddenly, make sure to check whether your computer is running with any security programs, for example, Antivirus or Windows Firewall software.
Step 6: If none of the above steps worked, the Canon PIXMA MX490 printer troubleshooting feature would do. Run the printer troubleshooter and, once your printer is detected with any of the technical glitches, it would show up. Then, fix the error simply by entering the “Troubleshoot” button.
What Must You Do If You Need Any Assistance Regarding the Issue?
If you’re in need of any assistance regarding any of the Canon MX490 printer problems, you should contact our certified technical expert team.
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